We take pride in ensuring the highest quality products reach our customers. However, in the event that you receive a faulty item from manufacture, we are happy to offer a return, refund, or exchange.

Please contact our customer service team within 7 days of receiving your order, and they will assist in processing your request.

We kindly ask that all returned items are in their original packaging and in new, unused condition. We appreciate your understanding and cooperation with our returns, refund, and exchange policy.

PLEASE NOTE THERE ARE NO EXCHANGES ON OUR CLEARANCE, PERSONALISED ITEMS AND LIMITED EDITION COLLECTION.

Once you place your order, we aim to dispatch within 4-7 days, ensuring that it arrives at your doorstep in a timely manner. We understand the importance of receiving your order as quickly as possible, so we work diligently to fulfill and ship all orders within this timeframe.

You can trust that your order will be carefully packaged and sent out for delivery so that you can start enjoying its benefits as soon as possible.

If you have any questions about our shipping policy our customer service team is always available to assist you.